NMBA-6160 Marketing - Maximizing the Organizational I/O Bus (NB 730)

Note: The following provides a suggested course description, objectives, and an outline. These may be modified pending discussion with the Faculty Chairs, proposing faculty, and other curriculum reviewers.

Course Description: Data transfer from hard disk to memory, from memory to CPU, from CPU to display adapter. All the chips, slots and cards have to be connected to a data transfer bus for a computer to work properly. To provide value, the computer also has to exchange information with the world outside. The I/O bus was designed to serve this purpose. Well functioning organizations also find that information exchange with the outside world (marketing) is critical to their value proposition. Information on customer requirements, competitor's activities and demographics must be exchanged with product features, benefits, and promotional activities for an organization to provide value and deliver profits. In addition to information transfer, the I/O bus provides interrupt requests. Such functionality also appears in an organization's marketing department, allowing the organization to determine when it has met the customer's needs, redirecting the operation onto other profitable activities. This course will focus on marketing principles and marketing management from the conceptual, analytical, and managerial points of view with emphasis on technical products or services. Students will examine business forces that influence marketing strategy and study strategic marketing decision areas in the technically based firm, including product selection and development, marketing research, market development, distribution, advertising and promotion.

Course Objectives: Students will: Gain a deeper understanding of the marketing function; Become familiar with models of the marketing environment; Learn the vocabulary or marketers and marketing concepts; Explore the perspectives of marketers; Learn the vocabulary or marketing; Become more adept at interfacing with the marketing functions within the organization.

Course Outline by Topical Areas:
Marketing management and marketing concept
Stakeholder awareness
Identifying stakeholders
Techniques to incorporate stakeholder requirements into marketing efforts
Translating between technology (engineering) and marketing - creating effective communication between stakeholders to develop the right product, the right message, and reach the right market
Strategic marketing planning
Strategic planning, product life cycle, new product development, advertising and selling, pricing, distribution, governmental and other environmental influences as these factors relate to markets and the business structure
Obtaining information about market opportunities and performing market opportunity analysis
Collecting and analyzing marketing information
SWOT analysis
Developing effective marketing plans
Marketing, business goals and corporate strategy
Marketing Strategy Development
New product development
Managing product/services offerings
Managing Prices
Managing Distribution/Supply Chain Systems
Managing Promotion
Relationship marketing
Customer satisfaction and quality
Market segmentation
How to develop market-based strategies and tactics to capitalize on the identified opportunities
Measurement of marketing opportunities and the allocation of marketing resources
Strategic and tactical marketing management
Pricing policy
Competitors and competitive strategies
Market segmentation/demand analysis
Channel management
Marketing information management and building a supporting information system
Marketing analysis techniques using computers and information systems
The role of marketing in organizations
Marketing communications - integrated marketing communications
Sales force direction and management
Direct and online marketing
Market decision and law
Market control, cost analysis
Legal and Ethical Considerations in marketing strategy