NMBA-6150 Technology and Operations - Moore's Law and Other Business Accelerators (NB 710)

Note: The following provides a suggested course description, objectives, and an outline. These may be modified pending discussion with the Faculty Chairs, proposing faculty, and other curriculum reviewers.

Course Description: Moore's Law (transistor density doubling), Parkinson's Law (memory doubling), and Gate's Law (software bloat outpacing technology advancement), each describe an aspect of the rapid evolution of technology in the world today. Corporations often look towards technology to gain competitive advantage or acceleration of their business model. In looking at the relationship between technological advancement and business acceleration, the interaction can be very positive or it can be very negative. Under the right circumstances, technology can provide tremendous momentum to an organization's operations. When the conditions are not right, placing new technology on top of poor operations can grind an organization to a halt. Students will learn the concepts and develop the skills required to evaluate and manage technology and operations within an organization to enhance its competitive position. In addition to evaluating technology's fit, students will learn techniques to evaluate healthy operational models. Students will explore the complex business processes underlying the development and manufacture of products as well as the creation and delivery of services. Timing of technological implementations will also be studied to ensure that technology's impact will accelerate positive rather than negative momentum.

Course Objectives: Students will: gain a general appreciation of management in technical organizations; learn about different management models and best practices;explore issues and techniques critical to strategic management of technology; learn how to guide and manage innovation; explore issues and techniques critical to strategic operations management; learn to plan for, cope with, lead, and manage change within the organization.

Course Outline by Topical Areas:
Management models and best practices in high tech operations
Assessment of organizational strengths and weaknesses, threats and opportunities
Integration of technology and business
The intersection of business and technological strategy
Managing in a fast-paced technological environment
Contingency planning and evaluation of alternatives
Organizational concepts for high-tech organizations
Realizing Value from Intellectual Assets
Management of R&D
Strategic Management of Technology
Application of technology
Justification of technology
Technology as an asset
Technology as a strategic resource to enable management to achieve organizational objectives
Information technology
Problem solving in production operations
Strategic guidance and tactical decisions for technology
Strategic Management of Technology
Concepts and management processes to manage technological developments and innovations
Integrating technology strategy with the organization's overall business strategy
Acquisition or Development?
Legal aspects of technology management
How technology creates new business opportunities
Innovation
How innovation is a competitive force/strategic innovation
What is needed to foster innovation
Innovative capability and planning innovation
Sources of Invention
Managing Technological Innovation
Fostering an intrepreneurial spirit within the organization
Operations Strategy
Management principles and mathematical analysis applied to operations
Control of productive systems within organizations
Product development and production
Project Selection and Resource Allocation Models
Strategic guidance and tactical decisions for operations
Continuous Improvement
Process analysis and design
Cross-functional and cross-firm integration
Managing Change