NMBA-6120 Organizational Behavior - Working Within the Equations of State (NB 720)

Course Description: In nature, there are rules and formulas that technologists, scientists and engineers learn which describe the "big picture" or "rules of thumb" which articulate the interconnection between various measurable properties of a system. These formulas are known as Equations of State. This course focuses on another kind of interconnected system - the corporate organization and will deliver the rules and formulas which describe this system in terms and concepts which can be utilized to manage: organizational behavior, development and change. The course covers the theory and practice of making organizations more effective by changing individual attitudes and behaviors, group relationships, and organizational cultures. Student will gain an understanding organizations, how they work, and people in them. Theory and models of organizational behavior; individual interpersonal and group dynamics; influence, motivation; communication; change and change management; organization climate will be presented.

Course Objectives: Students will: Explore organizational structures, communication, culture, and dynamics; Learn how organizations function or dysfunction; Understand the human side of the enterprise; Learn how to plan for, cope with, and manage change; Learn how the various business units and business functions interact, interconnect, depend on each other, negotiate with each other; Develop a context for the remaining courses and MBA experience.

Course Outline by Topical Areas:
Introduction to the MBA Program and to This Course
Overview of Organizations and Management
Historical Background
Workforce Diversity
Quality Management
Technology, Organizations, and Management
The Global Environment of Organizations
Theories of Ethics
Managing for Ethical Behavior
International Aspects of Ethics
Perception
Attitudes
Personality
Organizational Culture
Diagnosing Organizational Culture
Creating, Maintaining, and Changing Organizational Culture
Organizational Socialization
Stages of Organizational Socialization
Need Theories of Motivation
Cognitive and Behavioral Theories and Techniques
Intrinsic Rewards and Job Design
Groups in Organizations
Model of Cohesive Group Formation
Electronic Groups and Self-Managing Teams
Stages of Group Development
Conflict in Organizations
Conflict Episodes
Conflict and Negotiation
Conflict Management Model
Leadership and Management
Theories of Leadership
Alternative Views of Leadership
Other Aspects of Leadership and Management
Communication in Organizations
Types of Communication
Functions and Dysfunctions of Organizational Communication
Listening and Active Listening
Improving Communication in Organizations
Decision Making and Problem Solving
Decision-Making Models
Group Decision Making
Contaminants of Decision Making
Improving Decision Making in Organizations
Power
Political Behavior
The Dark Side of Organizational Politics
Organizational Change
Planned Organizational Change
Resistance to Change
Organizational Development